CentralCare ERP
Prakash Group

One Group.
Three Entities.
One Platform.

Centralized digital operations for Prakash Hospital Noida, Prakash Hospital Greater Noida, and Prakash Ayurvedic Institute.

πŸ₯ Hospital Mgmt πŸ’¬ CRM & Leads πŸ§ͺ Laboratory πŸ’Š Pharmacy πŸ“¦ Inventory πŸ“Š MIS Reports πŸ› Fixed Assets 🧺 Laundry
Connected Entities
Prakash Hospital – NoidaOnline
Prakash Hospital – Greater NoidaOnline
Prakash Ayurvedic InstituteOnline

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πŸ₯ All Branches
πŸ“… 16 Sep 2026
BN
B.N. Singh
Admin Β· All Branches

Admin Dashboard

Centralized overview Β· All 3 entities Β· September 2026

↑12%
284
OPD Today
142
Noida
98
GN
44
Ayu
78%
187/240
Beds Occupied
53 beds available
18 pending
63
Lab Tests Today
45 delivered Β· 18 pending
↑8%
31
New Enquiries
11 WhatsApp 20 Walk-in
7 critical
β‚Ή18.4L
Revenue Today
62% of daily target
Branch-wise Revenue
Apr – Sep 2026 (β‚Ή Lakhs)
Noida Gr.Noida Ayurveda
50L 38L 26L 14L Apr May Jun Jul Aug Sep
β‚Ή58.2L
Noida Total
β‚Ή41.7L
Gr.Noida Total
β‚Ή19.4L
Ayurveda Total
Bed Occupancy
All branches Β· Live
78% 187/240 beds
Noida
102/120
Gr.Noida
70/100
Ayurveda
15/30
Live Alerts
3 Critical
ICU Bed Full – Gr. Noida
All 8 ICU beds occupied
5 min ago
Low Stock: Amoxicillin
42 strips left, reorder needed
18 min ago
Autoclave Due Service
Gr. Noida CSSD – overdue
1 hr ago
23 Follow-ups Pending
Action required today
2 hr ago
Lab TAT Delay
5 reports over 4hr turnaround
3 hr ago
MIS Report Ready
August 2026 report generated
4 hr ago
Today's Snapshot
Appointments
47
Lab Pending
18
Low Stock Items
7
Follow-ups Due
23
Calls Received
62
Discharges Today
14
Recent Enquiries
PatientBranchSourceDeptStatusFollow-up
Ramesh Gupta
+91 98765 43210
NoidaWhatsAppOrthoFollow-upToday 3PM
Sunita Sharma
+91 87654 32109
AyurvedaWalk-inPanchakarmConvertedDone
Anil Verma
+91 76543 21098
Gr. NoidaCallCardiologyNo ResponseTmrw 10AM
Priya Mishra
+91 65432 10987
NoidaWhatsAppGynaePendingToday 5PM
Manoj Tiwari
+91 54321 09876
Gr. NoidaWalk-inNeurologyConvertedDone
Deepa Singh
+91 43210 98765
AyurvedaWhatsAppHerbal OPDFollow-upToday 4PM
Dept. OPD Count
Orthopaedics52
General OPD48
Gynaecology41
Cardiology36
Paediatrics29
Panchakarma24
Neurology22
Gen. Surgery18

Lead & CRM Dashboard

All branches Β· Enquiry tracking Β· Conversion Β· WhatsApp & Call management

Total Leads
312
This month
Converted
187
60% rate
Pending
68
Action needed
Cold / Lost
57
Re-engage
WhatsApp
134
This month
Avg Response
14min
First reply
Lead Conversion Funnel
All branches Β· September 2026
Total Enquiries
312
100%
Contacted
255
82%
Appointment Booked
203
65%
Converted (Patient)
187
60%
Cold / Lost
57
18%
Noida Leads
142
Gr.Noida Leads
98
Ayurveda Leads
72
Lead Sources
πŸ’¬ WhatsApp134 (43%)
🚢 Walk-in98 (31%)
πŸ“ž Phone Call62 (20%)
🌐 Online/Other18 (6%)
CRM Agent Performance
RM
Riya Mathur
68%
conv.
RK
Rahul Kumar
61%
conv.
NS
Neha Singh
55%
conv.
All Leads
IDPatient NameContactBranchDepartmentSourceAssigned ToDateStatusAction
#ENQ-041
Ramesh Gupta
Male, 45y
98765 43210NoidaOrthopaedicsWhatsAppRiya M.16 SepFollow-up
#ENQ-040
Sunita Sharma
Female, 38y
87654 32109AyurvedaPanchakarmaWalk-inNeha S.16 SepConverted
#ENQ-039
Anil Verma
Male, 62y
76543 21098Gr. NoidaCardiologyCallRahul K.15 SepNo Response
#ENQ-038
Kavita Singh
Female, 29y
65432 10987NoidaPaediatricsWhatsAppRiya M.15 SepConverted
#ENQ-037
Deepak Rawat
Male, 54y
54321 09876Gr. NoidaGen. SurgeryWalk-inRahul K.14 SepPending
#ENQ-036
Meena Chaudhary
Female, 44y
43210 98765AyurvedaHerbal OPDWhatsAppNeha S.14 SepFollow-up

Hospital Management

All branches Β· IPD Β· OPD Β· Ward Β· Doctor schedule Β· Discharge management

OPD Today
284
All branches
IPD Admitted
187
Currently active
Discharges
14
Today
Doctors On-Duty
22
All branches
Emergency Cases
5
Active now
Ward & Bed Status
WardBranchTotalOccupiedAvailableOccupancy
General Ward ANoida30264
87%
ICUGr. Noida880
FULL
Maternity WardNoida20146
70%
PanchakarmaAyurveda1596
60%
Surgical WardNoida25196
76%
Paediatric WardGr. Noida1275
58%
Doctor On-Duty Today
SM
Dr. S. Mehta
Orthopaedics Β· Noida
On Duty
RB
Dr. R. Bhat
Cardiology Β· Gr. Noida
On Duty
MJ
Dr. M. Joshi
Panchakarma Β· Ayurveda
On Duty
PG
Dr. P. Gupta
Paediatrics Β· Noida
In OT
AN
Dr. A. Nair
Neurology Β· Gr. Noida
On Duty
SR
Dr. S. Rao
Gynaecology Β· Noida
Off Today
Active IPD Patients
UHIDPatient NameAge/SexWardBranchAdmittedDoctorDiagnosisEst. DischargeStatusAction
PK-2024-001Rajan Mishra58MGen. Ward ANoida12 SepDr. MehtaFracture – Hip20 SepRecovering
PK-2024-002Savita Devi32FMaternityNoida15 SepDr. S. RaoPost-delivery18 SepStable
PK-2024-003Vinod Kumar67MICUGr. Noida16 SepDr. BhatAcute MITBDCritical
PK-2024-004Reena Gupta41FSurgical WardNoida14 SepDr. V. DasAppendectomy19 SepStable
PK-2024-005Mohan Lal72MPanchakarmaAyurveda10 SepDr. JoshiArthritis – Kati Basti22 SepIn Treatment

Laboratory Dashboard

All branches Β· Test orders Β· Sample tracking Β· Report delivery Β· TAT monitoring

Orders Today
63
Samples In
45
Processing
18
Reports Ready
27
Avg TAT
2.4hr
TAT Delays
5
Test Volume by Category
Today Β· All branches
Haematology (CBC, ESR…)18
Biochemistry (LFT, KFT…)14
Microbiology (Culture…)9
Cardiology (ECG, Troponin)8
Radiology (X-ray, USG)7
Urine Routine / Culture7
Noida
31
Gr.Noida
22
Ayurveda
10
⏱ TAT Exceeded (>4hr)
Anil Verma – Culture
Gr. Noida Β· 6.2 hrs
Delay
Vinod Kumar – Troponin
Gr. Noida Β· 5.1 hrs
Delay
Kavita Singh – LFT
Noida Β· 4.3 hrs
At Risk
Report Delivery Status
βœ… Delivered (print)18
πŸ“² Sent via WhatsApp9
⏳ Awaiting print11
πŸ”¬ In processing25
Today's Test Register
Lab IDPatientTest NameCategoryBranchOrdered ByTimeSampleTATStatusReportAction
#LAB-1024Ramesh GuptaCBC + ESRHaematologyNoidaDr. Mehta08:30 AMCollected1.8 hrReady
#LAB-1023Anita PandeyLipid ProfileBiochemistryAyurvedaDr. Joshi09:15 AMCollected2.3 hrProcessingβ€”
#LAB-1022Vinod KumarECG + TroponinCardiologyGr. NoidaDr. Bhat06:50 AMCollected5.1 hr ⚠Delayedβ€”
#LAB-1021Meena ChaudharyBlood Sugar F/PPBiochemistryNoidaDr. Das10:00 AMCollected1.2 hrReady
#LAB-1020Kavita SinghUrine R/MMicrobiologyNoidaDr. Gupta10:30 AMPendingβ€”Sample Awaitedβ€”
#LAB-1019Suresh KumarLFT + KFT PanelBiochemistryGr. NoidaDr. Bhat11:00 AMCollected0.9 hrProcessingβ€”

Appointments

All branches Β· 16 Sep 2026

Total Today
47
Checked-in
18
Waiting
11
Cancelled
4
Today's Appointment Queue
TimePatientAge/SexDoctorDeptBranchTypeStatusAction
09:00 AMRitu Agarwal34FDr. S. RaoGynaeNoidaOPDChecked-in
09:30 AMSuresh Kumar55MDr. R. BhatCardiologyGr. NoidaReviewWaiting
10:00 AMAnita Pandey48FDr. M. JoshiPanchakarmaAyurvedaOPDScheduled
10:30 AMVijay Sharma61MDr. S. MehtaOrthoNoidaOPDScheduled
11:00 AMNeha Singh26FDr. P. GuptaPaediatricsNoidaOPDCancelled
02:00 PMRaj Malhotra49MDr. A. NairNeurologyGr. NoidaOPDScheduled

Follow-up & Reminders

All branches Β· WhatsApp Β· Call Β· SMS tracking

Due Today
23
Completed
15
Overdue
7
Tomorrow
31
PatientTypeBranchAssignedScheduledChannelNoteStatusAction
Ramesh GuptaPost-OPDNoidaRiya M.Today 3:00 PMπŸ’¬ WhatsAppCheck on knee painPending
Anil VermaNo-ShowGr. NoidaRahul K.Today 4:00 PMπŸ“ž CallRe-book appointmentOverdue
Priya MishraEnquiryNoidaNeha S.Today 5:00 PMπŸ’¬ WhatsAppShare doctor availabilityScheduled
Kavita YadavPost-SurgeryNoidaRiya M.Tmrw 10:00 AMπŸ“ž CallCheck wound healingScheduled
Deepa SinghAyurveda ReviewAyurvedaNeha S.Tmrw 11:00 AMπŸ’¬ WhatsAppMedicine refill reminderScheduled

Pharmacy & Store

All branches Β· Stock management Β· Dispensing Β· Expiry alerts

Total SKUs
842
Low Stock
7
Expiring (30d)
12
Dispensed Today
118
PO Pending
4
Medicine Stock Register
Medicine NameCategoryBranchIn StockMin LevelBatch No.ExpiryStatusAction
Amoxicillin 500mgAntibioticNoida42 strips50AMX-2024-11Mar 2027Reorder Now
Metformin 500mgAntidiabeticGr. Noida28 strips30MET-2024-08Jan 2027Reorder Now
Paracetamol 650mgAnalgesicAyurveda210 tabs100PCM-2023-06Nov 2026Expiring Soon
IV Fluid NS 500mlInfusionNoida85 bags50IVF-2024-03Jun 2027Adequate
Ashwagandha ExtractAyurvedicAyurveda156 units80AWG-2024-07Sep 2027Adequate
Insulin Glargine 100UAntidiabeticGr. Noida18 vials20INS-2024-09Apr 2027Low Stock

Admin Inventory

All branches Β· Stationery Β· Consumables Β· Housekeeping

Total Items
324
Low Stock
5
PO Pending
3
Issued Today
48
Item NameCategoryUnitBranchIn StockMin LevelLast IssuedIssued ToStatus
A4 Paper ReamStationeryReamAll221015 SepAdmin OfficeAdequate
Surgical Gloves (L)ConsumableBoxNoida41016 SepOT WardReorder
Phenyl 1LHousekeepingBottleGr. Noida18814 SepHousekeepingAdequate
Patient File CoverStationeryPcsAll855012 SepReceptionAdequate
Disposable Syringe 5mlConsumableBoxAyurveda61516 SepTreatment RoomReorder

Laundry Management

All branches Β· Linen dispatch Β· Return tracking Β· Discard log

Sent Today
142
Returned Clean
118
In Laundry
24
Discarded
3
Batch IDItem CategoryQtyBranchWardSent AtExp. ReturnReturned AtStatus
#LND-088Bed Sheets32 pcsNoidaGen Ward A08:00 AM03:00 PM02:45 PMReturned
#LND-087Patient Gowns18 pcsGr. NoidaMaternity09:30 AM04:30 PMβ€”In Laundry
#LND-086OT Linen Sets8 setsNoidaOT07:00 AM12:00 PM11:50 AMReturned
#LND-085Pillow Covers48 pcsAyurvedaPanchakarma10:00 AM05:00 PMβ€”In Laundry
#LND-084Soiled Towels22 pcsNoidaICU06:00 AM11:00 AM10:30 AM3 Discarded

Fixed Asset Management

Equipment Β· Furniture Β· Medical devices Β· All branches

Total Assets
1,247
Under Maintenance
18
Total Value
β‚Ή3.2Cr
Disposed
12
Asset IDNameCategoryBranchDept.Purchase DateValue (β‚Ή)AMC DueConditionAction
AST-001MRI Machine 1.5TMedical EquipmentNoidaRadiologyJan 20221,20,00,000Jan 2027Good
AST-002ICU VentilatorCritical CareGr. NoidaICUMar 20238,50,000Mar 2025Maintenance
AST-003ECG Machine 12 LeadMedical EquipmentNoidaCardiologyJun 20211,20,000Jun 2027Good
AST-004Panchkarma Bed SetAyurvedic EquipmentAyurvedaPanchakarmaSep 20232,80,000Sep 2027Good
AST-005Autoclave 50LSterilisationGr. NoidaCSSDFeb 202095,000Feb 2025 ⚠Due Service
AST-006Digital X-Ray UnitRadiologyGr. NoidaRadiologyAug 202218,00,000Aug 2027Good

MIS Reports

Management Information System Β· All branches

Branch Performance

OPD, revenue, bed occupancy by branch

Generate β†’
CRM Conversion

Enquiry source, conversion rate, agent-wise

Generate β†’
Lab TAT Report

Turnaround time, delays, department-wise

Generate β†’
Inventory & Stock

Pharmacy + admin stock + reorder requirements

Generate β†’
Asset Register

Complete fixed asset list with depreciation

Generate β†’
IPD / OPD Report

Doctor-wise, dept-wise patient analytics

Generate β†’

Settings & Access Control

Role-based access Β· Branch config Β· User management

System Users
BN
B.N. Singh
Super Admin Β· All Branches
Admin
DR
Dr. Rajiv Bhat
Doctor Β· Greater Noida Β· Cardiology
Doctor
RM
Riya Mathur
CRM Executive Β· Noida
CRM
LM
Rahul Kumar
CRM Executive Β· Gr. Noida
CRM
NS
Neha Singh
CRM Executive Β· Ayurveda
CRM
Branch Module Config
Prakash Hospital – Noida
OPD Β· IPD Β· Lab Β· Pharmacy Β· CRM Β· Laundry Β· Assets
Prakash Hospital – Greater Noida
OPD Β· IPD Β· Lab Β· Pharmacy Β· CRM Β· Assets
Prakash Ayurvedic Institute
OPD Β· Panchakarma Β· Pharmacy Β· CRM Β· Assets
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